Refunds and cancellations
Effective November 9, 2026. Review the information below before ordering or booking.
Digital courses and downloads
When DeemaSecures begins offering paid digital courses and downloadable materials, purchases will generally be treated as final after access or delivery is provided. Changes of mind or non-use ordinarily do not qualify for discretionary refunds. This does not affect any rights provided by applicable consumer law.
Technical and delivery issues
If paid material cannot be accessed or is not delivered as described, contact DeemaSecures. We will investigate and provide access, another appropriate remedy, or a refund where required by law.
Live workshops and training
Dates, delivery methods, total price, currency, deposit requirements, cancellation deadlines, rescheduling, and any applicable charges will be disclosed before a booking or payment is accepted. Any separate written agreement for that engagement will state the applicable terms.
Consulting and security reviews
Services begin only after scope, deliverables, timing, total fees, payment stages, and cancellation terms are agreed in writing. Any earned fees or permitted cancellation charges will be governed by that agreement and applicable law.
Legally protected rights
Nothing in this policy excludes or restricts cancellation, refund, or other rights that customers have under applicable law. Where a statutory right applies, it takes priority over this policy.
Request assistance
For access problems, cancellations, or refund inquiries, email DeemaSecures through the Contact page and include the product or service name, transaction date, and a description of the issue. Do not send passwords or payment-card information.
Before you pay
Prices, currency, taxes, supply dates, material product details, refund rules, and the opportunity to correct order errors must be provided at the actual checkout or booking stage. This website does not currently accept payments or registrations.
For specific questions, contact DeemaSecures. These pages are general policy drafts for review and should be checked against the final checkout and service agreements before accepting payment.